Development Operations Specialist

  • Part Time
  • Columbus, OH
  • Salary Range: $18-21/hour

Website Ohio History Connection

Development Operations Specialist

As a key member of the Development Division, the Development Operations Specialist is a role that is focused on using data to move the division forward. In this position, this team member:

·         Uses experience with fundraising and sales processes to align databases, events, and communications to maximize the donor experience.

·         Conducts prospect research and analyzes the database to identify existing donors for further cultivation and to find prospects.

·         Uses the relational database to meet needs of the division and intuitively selects the right data to produce and analyze based on knowledge of fundraising best practices.

·         Reports to the Donor Relations Manager.

About the Development Division at the Ohio History Connection

The Development Division is a team of dedicated ambassadors for the Ohio History Connection. Our division creates opportunities to generate funding for the advancement of the mission. We accomplish this by cultivating relationships with individuals, foundations, corporations, members, and guests through philanthropy, membership, retail and event sales.

Essential Duties and Responsibilities

Utilizes database (ALTRU) on a daily basis to manage donor stewardship, gift receipts, communication, etc. Acts as key resource for entire team in the execution of database policies.
Uses experience with the sales/fundraising process, foresight, initiative and intuition to produce comprehensive data for donor relations team that engages the maximum number of donors.
Identifies areas to better utilize database functionality in the stewardship of existing donors and identification of prospective donors.
Develops complex reusable report templates and queries that can be modified by users. Trains development division in using reports and other database functions.
Uses sound judgment to best serve development division. Is able to produce results that exceed expectations based on knowledge of the database, requests of division, and fundraising best practices and processes.
Analyzes database reports of key performance indicators and identifies strengths and weaknesses for Chief Development Officer.
Masters the functions of the prospect research database (iWave) to inform and support the donor relations team.
Uses judgment to be a trusted resource person for staff, volunteers, and general public both in person and on the telephone. Handles confidential and non-routine information and explains internal departmental/divisional policies when necessary.
Other duties as assigned.

Supervisory Responsibilities



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this posting are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with qualifying disabilities to perform the essential functions.

Education and Experience:

Experience in a fast paced fundraising/sales environment using relational databases is preferred. High school diploma or equivalent is required.


Sound organizational skills and understanding of components of fundraising. Proficiency in project management, including prioritizing and managing multiple tasks and the ability to work effectively on multiple detail-oriented projects.

Personal Attributes:

A spirit of diversity and inclusivity with the interest to learn/understand all of Ohio’s history and appeal to all Ohioans.

A commitment to our strategic priorities of sustainability, equity, and relationship-building.

Self-directed and flexible.
Resourcefulness and initiative.
Problem solving and decision making.
Effective organizational skills.
Incredible attention to detail.
Able to work independently without supervision.
Able to handle multiple tasks.
Discrete and prudent in discerning confidentiality.

Language Skills:

Thorough knowledge of business English, spelling, and fundraising/sales communication is preferred.

Mathematical Skills:

Requires basic mathematical and accounting skills.

Technical Skills:

Knowledge of personal computer with experience in Microsoft Office required. Ability to use or learn relational database and financial software is required.

Reasoning Ability:

Ability to efficiently prioritize and complete tasks involving careful attention to detail. Ability to apply information, policies, procedures to everyday situations without direction and ability to prioritize work are required.

Work Environment:

Normal office environment. Occasional evening or weekend work.


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