Assistant Director of Annual Giving

Website Otterbein University

UNIVERSITY SUMMARY:  Historically progressive and building. That is the hallmark of Otterbein University and those connected to this private university nestled in the picturesque, historic Uptown Westerville district in central Ohio and minutes away from Columbus, Ohio’s largest city. Otterbein has set the pace by providing an educational experience that is progressive, innovative, and inclusive. Students come from towns throughout Ohio, as well as many states and multiple countries, enriching the campus through their individual and collective diversity. As a university that educates students of various racial, ethnic, and cultural backgrounds, we strive for and value a diverse faculty and staff that reflects our student population and Franklin County.


Otterbein has been selected as one of 23 universities across the US and the first in Ohio to host a Truth, Racial Healing and Transformation Campus Center. Otterbein will work with its own campus community as well as the Columbus City and Westerville City school districts to create positive narrative change about race; promote racial healing activities; and erase structural barriers to equity and opportunity.

SUMMARY: The Assistant Director of Annual Giving serves as an integral part of the University’s continuing growth of the annual giving program. The Assistant Director will successfully plan and implement programs to increase annual support from alumni, parents, students, and friends of Otterbein University, with focus in the following areas: Student University Ambassador program, campus philanthropy, and appeal management.



ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Manage the Student University Ambassador program; Student University Ambassadors conduct outreach to alumni and friends through phone, email, and SMS message to invite them to events, update contact information, ask for donations, and thank donors. Oversee daily activities of the program, serve as primary contact for vendors, inventory and order supplies, hire and train student staff, request and load data into software, schedule calling segments, monitor metrics, run and interpret reports, and analyze data to ensure achievement of goals.
The program currently runs for 8 weeks each semester, with 2 shifts (1:00-4:00pm) each week. Strengthen Campus Philanthropy through the Student Alumni Board, Senior Gift, and Faculty and Staff Giving programs. Co-advise the Student Alumni Board to develop and implement a student philanthropy program aimed at educating students about the importance of alumni giving to Otterbein.
Develop Senior Gift page including copy, graphics, and video; Recruit and manage 20-30 volunteer Senior Gift Ambassadors to solicit and steward gifts to Student Emergency Funds from graduating seniors.
Develop Faculty and Staff giving messages for annual giving appeals; Recruit and manage 2 Faculty and Staff Giving Co-Chairs to advocate for Faculty and Staff Giving.
Manage email and social media appeals for calendar (December) and fiscal (June) year end, including developing copy and graphics, requesting lists, collaborating with Marketing, and analyzing performance.
Participate in and staff department events such as Homecoming, Giving Challenges, and other events as needed, including nights and weekends.
Work collaboratively with other members of the Advancement division, providing assistance and input as needed, and communicating frequently to ensure activities do not conflict.
Research and stay up-to-date on trends in the field of higher education advancement, annual giving, and philanthropy; suggest new initiatives and/or improvements to improve Annual Giving outcomes.
As an engaged member of the Division of Institutional Advancement, participate in key programs and perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES: Recruits, hires, trains, and manages a pool of 10-12 callers known as University Student Ambassadors.


QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Bachelor’s degree from accredited university required
One year of fundraising experience as a student or professional preferred
Demonstrated success leading a team or group preferred
Experience with GiveCampus, ThankView, Double the Donation, and VanillaSoft is a plus

Enthusiasm for fundraising and the mission of higher education
Excellent communication skills and ability to interact with a diverse campus community
Ability to effectively plan, implement, and monitor programs and goals
Organizational skills, attention to detail, and ability to complete projects efficiently
Self-motivated with the ability to create new strategies to achieve fundraising goals
Ability to use data to develop new initiatives and strategies
Ability to develop rapport with a wide variety of constituents and students
Ability to interact with and solicit constituents via phone, email, video, and face-to-face meetings
Acts in a way that reflects relevant law, policy and procedures, and university values.
Computer proficiency including MS Office and ability to learn new software

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Ability to travel both on and off campus. Some evening and weekend work is required to represent the University at events and functions. Must be able to spend prolonged periods of time on a computer and on the telephone. Must be able to meet regular and predictable attendance standards.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Work is primarily performed in an office setting but may vary depending upon conditions present at off-campus locations.


This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty.

Otterbein University is an Equal Opportunity Educator and Employer.

Otterbein University is committed to providing a welcoming environment free from unlawful discrimination. To this end, the University prohibits any form of discrimination against any person on the basis of race, color, sex, gender, pregnancy, religion, creed, marital status, partnership status, age, sexual orientation, gender identity, gender expression, national origin, disability, military status, or any other legally protected status in its programs and activities. However, the University’s commitment to a nondiscriminatory environment is not intended to abridge unduly its commitment to academic freedom, free speech, or its educational mission. Inquiries or complaints regarding any form of discrimination or harassment may be directed to: Scott Fitzgerald Director of Human Resources and Legal Affairs Title IX Coordinator 614.823.1130

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