The Ohio State University
The Engagement Officer broadens and deepens alumni and constituent engagement with Ohio State by developing more purposeful, meaningful, impactful, and mutually beneficial relationships with alumni and friends of the university. The Engagement Officer is an official liaison between the university and Ohio regions/metro areas and serves as a subject matter expert for engagement strategies. The role develops, implements, and evaluates new or existing activities, programs, services, and communications within the assigned areas.
The Engagement Officer is the direct connection and lead engagement strategist for alumni clubs and some alumni societies located within Ohio and target metro areas. The position is responsible for identification and training of volunteers and ambassadors to support the Alumni Association and Office of Advancement’s strategic plans and initiatives. Responsibilities also include oversight of assisting alumni club volunteers with speaker requests and related travel arrangements, financial and scholarship-related processes, forms and filing requirements, and the creation, revision, and maintenance of constitutions.
Relationship-building is key to success in this position along with collaboration with other Alumni Association and Advancement colleagues to include the identification of potential donation and/or engagement opportunities with alumni and constituents and determining and coordinating appropriate engagement-focused events. The Engagement Officer reports to the Regional Engagement Officer Lead and operates with a high degree of independence, decision making capabilities, judgment, consistency, discretion, and fiscal responsibility to include managing expenditures against an established budget.
This position requires a flexible schedule and the ability to adapt to shifting priorities and demands to include work week travel (up to 50%) and occasional evening and weekend work. Annually, the Engagement Officer is measured on metrics such as but not limited to: number of first-time attendees; increase in volunteers and volunteer opportunities; increase in identified leadership annual giving and major gift prospects.
All members of Advancement are part of creating an inclusive culture that inspires and exceptionally diverse and talented team and are measured on their adherence to the following core competencies: Leadership, Continuous Improvement, teamwork and Collaboration, and Communication/Interpersonal Effectiveness.
Duties and Responsibilities:
Develops and coordinates engagement and cultivation strategies, opportunities and trends that focus on the university’s alumni, donors, constituents and friends within the southern Ohio region target metro areas; is the direct connection for the Alumni Clubs located in the Ohio region and target metro areas; will identify and train volunteers and ambassadors to support the Alumni Association and Office of Advancement’s strategic plans and initiatives; has oversight of assisting alumni club volunteers with speaker requests and related travel arrangements, financial and scholarship-related processes, forms and filing requirements, and the creation, revision and maintenance of constitutions; and ensures relative data is captured in the proprietary database.
Builds strong relationships with other Alumni Association and Advancement colleagues such as Regional Alumni Communication Managers, Directors of Regional Advancement, Leadership Annual Giving Officers, college/unit fundraisers, prospect research and the Office of Advancement Events and Programs to include the identification of potential donation and/or engagement opportunities with alumni and constituents, and determining and coordinating appropriate engagement-focused events.
Contributes to Advancement by fostering and exhibiting teamwork, participates on internal committees/workgroups as appropriate, performs other duties as assigned. Completes special projects and performs other duties as assigned.
- Bachelor’s degree or equivalent experience.
- Two (2) years of relevant experience.
Desired Qualifications (we encourage you to apply even if your experience is not a 100% match with the desired qualifications)
- Knowledge of and experience in program planning and event management.
- Two (2) years of customer relations, volunteer management and/or institutional advancement experience.
- Direct alumni relations and/or fundraising experience.
- Demonstrated skill in working with diverse communities and cultural groups.
The Office of Advancement is committed to providing tools and resources for you to learn our business, proprietary databases, university-specific processes, and advancement practices.
Commitment to Inclusion
The Office of Advancement is committed to active allyship in addressing and dismantling the inequities created by systemic racism and implicit, long-held bias. We pledge to act with kindness, respect, and integrity at all times; trust ourselves and our colleagues and empower their whole identities; and hear and see our colleagues’ ideas, voices, and perspectives, acknowledging that we are better together.
You Need to Know
Aside from the unparalleled benefits of working for The Ohio State University and working in the diverse, smart, enjoyable, and growing city of Columbus, Ohio, this opportunity will provide exceptional rewards that arise from working for an institution doing worldwide life-changing teaching and research. Learn more here: https://hr.osu.edu/careers/.
To learn more and apply, please visit: https://osujoblinks.com/zz1w
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other bases under the law. Applicants are encouraged to complete and submit the Equal Employment Identification form.
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