Donor Recognition Senior Associate

The Ohio State University


Advancement | Development General


The Wexner Medical Center Donor Experience team collaborates with colleagues from across the medical center, Health Science Colleges, Advancement, and the University to create opportunities to engage, recognize and show appreciation for donors and impact of their giving. The Wexner Medical Center Donor Experience team serves three interrelated, but specific donor audiences: donors to the Wexner Medical Center (WMC), OSUCCC/James, and the Health Sciences Colleges.


The Donor Recognition Senior Associate is responsible for assisting the Director of Donor Experience with developing and executing a successful and sustainable comprehensive recognition program that both celebrates and inspires donors to the WMC units, including the OSUCCC/James and College of Medicine. The Donor Recognition Senior Associate maintains ownership over all aspects of the donor recognition program including all existing and future capital projects, developing strategies, creating standard operating procedures, and making recommendations for process improvements.


Reporting to the Director of Donor Experience, the Donor Recognition Senior Associate is expected to operate with an elevated level of autonomy. He/she is required to have a high degree of organization, attention to detail, critical thinking and analytical skills. He/she must have polished interpersonal skills and be capable of interacting successfully with senior leadership, facility project managers, development officers, donors, physicians, administrators, and other key stakeholders.


All members of Advancement are part of creating an inclusive culture that inspires an exceptionally diverse and talented team and are measured on their adherence to the following core competencies:  leadership, continuous improvement, teamwork and collaboration, and communication/interpersonal effectiveness.


Duties and Responsibilities


50% Manages all aspects of the donor recognition program for the WMC, OSUCCC/James, and College of Medicine; creates donor recognition standard operating procedures in collaboration with central advancement donor experience team to ensure larger goals and strategies align; educates staff about processes and expectations related to university and WMC recognition programs; maintains donor recognition reporting with data analytics team and oversees annual update of all donor recognition walls in current and future WMC facilities; tracks donor wall milestones in The Advancement System (TAS); makes recommendations for process improvements by benchmarking both internally and externally with peer institutions; serves as an advocate across the university for individual donors, helping to resolve problems, questions, and concerns; provides excellent customer service as a primary contact for donors and internal partners.


45% Oversees the recognition components of all existing and future capital projects within the WMC, OSUCCC/James and College of Medicine; consults with facilities partners (construction project managers, marketing, space and signage planners, etc.) regarding recognition planning for capital projects or newly named spaces; leads meetings with WMC advancement senior leadership, central advancement donor experience team and/or facilities partners to determine valuations for naming opportunities and proactively monitors for adjustments; executes naming opportunity approval process in conjunction with central donor experience team; serves as WMC Advancement expert on recognition and namings, advises development staff on potential fundraising opportunities tied to named spaces; tracks historical and ongoing namings across the WMC at large in TAS, ensuring that namings are handled with appropriate levels of deference and honor befitting the commitments made by the original donors; maintains digital records of capital space renderings, naming opportunities documentation and proposals in Capital Resource Library; creates and maintains signage standards for capital projects with WMC facilities design team; executes project wide donor signage orders in partnership with WMC signage planners.


5% Creates and maintains staff resource materials related to areas of responsibility; other duties as assigned.


Required Qualifications

Bachelor’s degree or equivalent combination of education/experience

2 years of professional experience in project management or customer service


Desired Qualifications

We encourage you to apply even if your experience is not a 100% match with the desired qualifications:

·       2+ years of experience working in higher education, particularly for a large university-related medical center or other healthcare fundraising organization

·       2 years of experience in advancement or related development work at The Ohio State University

·       Demonstrated success in managing complex programs and projects

·       Experience working in an alumni/donor/customer database

·       High degree of skill in Excel table management

·       Experience working with teams developing and executing capital facilities projects

The Office of Advancement is committed to providing tools and resources for you to learn our business, proprietary databases, university-specific processes, and advancement practices.


Additional Information:

Target Hiring Range: $23.95 – $31.93/hour


Apply online:


The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

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