Donor Services Coordinator

Website A Kid Again


The Donor Services Coordinator is responsible for the management of gift processing, donor record management and stewardship implementation for the organization.


A Kid Again was founded in 1995 with a mission to foster Hope, Happiness and Healing in the lives of families raising children with life-threatening conditions. We are a national organization currently serving more than 10,000 families across the US. We have an energetic, passionate staff who are committed to making a difference in the lives of families when they need us most!


  • Manages and is responsible for the integrity and confidentiality of all donor records for the organization.  This includes working closely with the finance department and chapter gift processors to ensure proper gift coding and documentation.
  • Responsible for all pledge entry and billing related to annual giving campaigns and special events for the national office and multiple chapters.  All activity must be coordinated in a timely fashion as outlined in donor stewardship plans.
  • Having a strong understanding of donor segmentation, regularly create and pull reports to support fundraising activity for the organization.
  • Remaining current on best practices in donor relations and stewardship, coordinate all donor acknowledgements and special recognitions as outlined in donor stewardship plans.
  • Collaborate with the technology and data team to develop dashboards as needed to support campaigns.
  • Participate in and support development events as assigned.


  • Minimum of a bachelor’s degree or career experience equivalent, with professional experience working in a non-profit fundraising department.
  • Successful career experiences working in computer systems requiring strong attention to detail. Raiser’s Edge/NXT experience preferred.


  • Strong attention to detail.
  • Ability to establish processes to ensure department efficiencies.
  • High level of comfort when dealing with individuals and their money, and an ability to maintain confidentiality when working with these individuals.
  • Works well in a fast-paced environment where multiple projects are moving forward.
  • Enjoys creative collaboration.



The preceding job description has been written to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.  A Kid Again, Inc. is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, gender, sexual orientation, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. 


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